Privacy Policy

Last updated: 7/2/2026

Soul Healing with Jess, LLC ("we," "us," "our") operates soulhealingwithjess.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect
When you book a session, join our email list, or fill out a form on our site, we may collect your name, email address, phone number, and any information you voluntarily share with us (such as intake responses).

How We Use Your Information

To schedule, confirm, and manage your appointments

To send appointment reminders, confirmations, and rescheduling notifications via email or text message, if you opt in

To send occasional email or text marketing communications (offers, updates, availability), only if you separately opt in

To respond to inquiries you send us directly

Text Messaging (SMS)
By providing your phone number and opting in via our booking form, you agree to receive text messages from Soul Healing with Jess related to appointment reminders, scheduling, and rescheduling, and, if you opt in separately, promotional messages. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email/phone].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except as necessary to operate the messaging service itself (e.g., our scheduling/CRM platform).

Payment Information
Session payments are processed securely through our third-party payment processor (Stripe). We do not store your credit card information on our servers.

Data Sharing
We do not sell or share your personal information with third parties for their own marketing purposes. We may share information with service providers who help us operate our business (e.g., our scheduling platform, payment processor) solely to deliver our services to you.

Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at soulhealingwithjess@gmail.com.

Contact
Questions about this policy? Reach out at soulhealingwithjess@gmail.com or 828-574-6285